Openserve - Outage | CPT | Franschhoek Node | down - Incident details - adeptict

Resolved

Partial outage

Started 2 months agoLasted about 22 hours

Affected

Adept ICT

Connectivity

Openserve

Openserve FTTH

Updates

Resolved
April 01, 2026 at 6:01 AM
Resolved
April 01, 2026 at 6:01 AM
This incident has been resolved.
Update
March 31, 2026 at 4:48 PM
Update
March 31, 2026 at 4:48 PM
The service provider is still hauling in the cable. Progress has been delayed due to blocked pipes, with 200m remaining to complete the hauling
Identified
March 31, 2026 at 12:55 PM
Identified
March 31, 2026 at 12:55 PM
Underground optic fiber cables were damaged 4.78km and 4.48km from Franschhoek towards Groot Drakenstein and Wemmershoek. Tech Marius is Onsite
Investigating
March 31, 2026 at 7:53 AM
Investigating
March 31, 2026 at 7:53 AM
Currently there is an outage in Franschhoek with no ETA/ETR, Resolution in progress

adeptict - Openserve - Outage | CPT | Franschhoek Node | down – Incident details