adeptict - Frogfoot Maintenance | Access | ONT Firmware Upgrade | CPT/JHB/ERM | Phase 6 | 10 December 2025 – Maintenance details

Experiencing partially degraded performance

Frogfoot Maintenance | Access | ONT Firmware Upgrade | CPT/JHB/ERM | Phase 6 | 10 December 2025

Completed
Scheduled for December 10, 2025 at 9:00 PM – December 11, 2025 at 5:00 AM

Affects

Frogfoot

Under maintenance from 9:00 PM to 5:00 AM

Frogfoot FTTH

Under maintenance from 9:00 PM to 5:00 AM

Updates
  • Completed
    December 11, 2025 at 5:00 AM
    Completed
    December 11, 2025 at 5:00 AM
    Maintenance has completed successfully
  • In progress
    December 10, 2025 at 9:00 PM
    In progress
    December 10, 2025 at 9:00 PM
    Maintenance is now in progress
  • Planned
    December 10, 2025 at 9:00 PM
    Planned
    December 10, 2025 at 9:00 PM

    The engineers must upgrade the firmware on the ONTs in the CPT/JHB/ERM regions to a newer version to ensure standardization across the network. Approximately 15 to 20 minutes of downtime will be required while the firmware upgrade is applied.