adeptict - Notice history

Experiencing minor outage

Notice history

May 2026

Frogfoot | Metro | Migration Of Services | CPT | Darling | Caledon
  • Completed
    May 14, 2026 at 11:00 PMUTC
    Completed
    May 14, 2026 at 11:00 PMUTC
    Maintenance has completed successfully
  • In progress
    May 14, 2026 at 9:00 PMUTC
    In progress
    May 14, 2026 at 9:00 PMUTC
    Maintenance is now in progress
  • Planned
    May 14, 2026 at 9:00 PMUTC
    Planned
    May 14, 2026 at 9:00 PMUTC

    We are planning for a scheduled maintenance during that time. Engineers will optimize the Darling and Caledon POP by migrating OLT services from double tagging to single tagging.

Frogfoot | Metro | Migration Of Services | CPT | Yzerfontein, Mooikloof
  • Completed
    May 08, 2026 at 12:00 AMUTC
    Completed
    May 08, 2026 at 12:00 AMUTC
    Maintenance has completed successfully
  • In progress
    May 07, 2026 at 9:00 PMUTC
    In progress
    May 07, 2026 at 9:00 PMUTC
    Maintenance is now in progress
  • Planned
    May 07, 2026 at 9:00 PMUTC
    Planned
    May 07, 2026 at 9:00 PMUTC

    We are planning for a scheduled maintenance during that time. Engineers will be optimising our Yzerfontein, Mooikloof POP by migrating services away from double tagging to single tagging on the OLTs as an ongoing project

Openserve | To cut over optic cable due to road construction at Nylstroom
  • Completed
    May 08, 2026 at 12:00 AMUTC
    Completed
    May 08, 2026 at 12:00 AMUTC
    Maintenance has completed successfully
  • In progress
    May 07, 2026 at 4:00 PMUTC
    In progress
    May 07, 2026 at 4:00 PMUTC
    Maintenance is now in progress
  • Planned
    May 07, 2026 at 4:00 PMUTC
    Planned
    May 07, 2026 at 4:00 PMUTC

    Planned Maintenance - To cut over optic cable due to road construction at Nylstroom. +/- 8 hour break time of break: 2026/04/07 18:00:00. Day ref Safety precautions to be observed on the construction site

Frogfoot | Core | Network Optimization | CPT | National
  • Completed
    May 06, 2026 at 1:00 AMUTC
    Completed
    May 06, 2026 at 1:00 AMUTC
    Maintenance has completed successfully
  • In progress
    May 05, 2026 at 9:00 PMUTC
    In progress
    May 05, 2026 at 9:00 PMUTC
    Maintenance is now in progress
  • Planned
    May 05, 2026 at 9:00 PMUTC
    Planned
    May 05, 2026 at 9:00 PMUTC

    We are planning for a scheduled maintenance during that time. Core will be implementing and testing CFM on parts of the CPT network in order to establish testing parameters and prove and set baselines for convergence times during network failure conditions

Initial Planned Maintenance Notification Adept Internet (Pietersen Jjc) : our ref AE 788942 and NNM_G 2026/1398649
  • Completed
    May 05, 2026 at 4:00 AMUTC
    Completed
    May 05, 2026 at 4:00 AMUTC
    Maintenance has completed successfully
  • In progress
    May 04, 2026 at 10:00 PMUTC
    In progress
    May 04, 2026 at 10:00 PMUTC
    Maintenance is now in progress
  • Planned
    May 04, 2026 at 10:00 PMUTC
    Planned
    May 04, 2026 at 10:00 PMUTC

    Metro Ethernet fibre migration at Germiston Transmission. 6 hours break

Apr 2026

Emergency | Maintenance | Infrastructure Damage | Stellenbosch
  • Completed
    April 30, 2026 at 5:00 PMUTC
    Completed
    April 30, 2026 at 5:00 PMUTC
    Maintenance has completed successfully
  • In progress
    April 30, 2026 at 11:00 AMUTC
    In progress
    April 30, 2026 at 11:00 AMUTC
    Maintenance is now in progress
  • Planned
    April 30, 2026 at 11:00 AMUTC
    Planned
    April 30, 2026 at 11:00 AMUTC

    Frogfoot maintenance will re-route the lead point cable as per MDU request. MDU has communicated this change with end customers.

Openserve | Emergency Planned Maintenance
  • Completed
    April 24, 2026 at 5:00 AMUTC
    Completed
    April 24, 2026 at 5:00 AMUTC
    Maintenance has completed successfully
  • In progress
    April 23, 2026 at 11:00 PMUTC
    In progress
    April 23, 2026 at 11:00 PMUTC
    Maintenance is now in progress
  • Planned
    April 23, 2026 at 11:00 PMUTC
    Planned
    April 23, 2026 at 11:00 PMUTC

    We are planning for a scheduled maintenance during that time. Planned Maintenance - Deload of congestion on BNG's at National Network Management Centre

Frogfoot - Planned Maintenance
  • Completed
    April 23, 2026 at 3:00 AMUTC
    Completed
    April 23, 2026 at 3:00 AMUTC
    Maintenance has completed successfully
  • In progress
    April 22, 2026 at 9:00 PMUTC
    In progress
    April 22, 2026 at 9:00 PMUTC
    Maintenance is now in progress
  • Planned
    April 22, 2026 at 9:00 PMUTC
    Planned
    April 22, 2026 at 9:00 PMUTC

    We are planning for a scheduled maintenance during this time. Engineers need to upgrade the firmware on the switch to improve stability and performance

Metro | Migration Of Services | CPT | Franschhoek
  • Completed
    April 21, 2026 at 3:00 AMUTC
    Completed
    April 21, 2026 at 3:00 AMUTC
    Maintenance has completed successfully
  • In progress
    April 20, 2026 at 9:00 PMUTC
    In progress
    April 20, 2026 at 9:00 PMUTC
    Maintenance is now in progress
  • Planned
    April 20, 2026 at 9:00 PMUTC
    Planned
    April 20, 2026 at 9:00 PMUTC

    Engineers will be optimizing our Franschhoek POP by migrating services away from double tagging to single tagging on the OLT's as an ongoing project.

Openserve Planned Maintenance - 19 April 2026 01:00
  • Completed
    April 19, 2026 at 5:00 AMUTC
    Completed
    April 19, 2026 at 5:00 AMUTC
    Maintenance has completed successfully
  • In progress
    April 18, 2026 at 11:00 PMUTC
    In progress
    April 18, 2026 at 11:00 PMUTC
    Maintenance is now in progress
  • Planned
    April 18, 2026 at 11:00 PMUTC
    Planned
    April 18, 2026 at 11:00 PMUTC

    Planned Maintenance - To de-load congestion on BNG's at NNOC.

Mar 2026

Africa Data Center Failover Test
  • Completed
    March 31, 2026 at 8:48 PMUTC
    Completed
    March 31, 2026 at 8:48 PMUTC

    Maintenance and failover testing have been completed successfully. All systems are functioning as expected.

  • In progress
    March 31, 2026 at 8:00 PMUTC
    In progress
    March 31, 2026 at 8:00 PMUTC
    Maintenance is now in progress
  • Planned
    March 31, 2026 at 8:00 PMUTC
    Planned
    March 31, 2026 at 8:00 PMUTC

    This maintenance will involve testing redundancy between our Cape Town region POPs to ensure continued network resilience and service reliability.

    During this window, customers may experience intermittent connectivity as traffic is rerouted and failover mechanisms are tested.

    We will make every effort to minimize any disruption and complete the work as efficiently as possible.

    Please don’t hesitate to get in touch with us should you have any questions or concerns!

Openserve - Outage | CPT | Franschhoek Node | down
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Update
    UTC
    Update

    The service provider is still hauling in the cable. Progress has been delayed due to blocked pipes, with 200m remaining to complete the hauling

  • Identified
    UTC
    Identified

    Underground optic fiber cables were damaged 4.78km and 4.48km from Franschhoek towards Groot Drakenstein and Wemmershoek. Tech Marius is Onsite

  • Investigating
    UTC
    Investigating

    Currently there is an outage in Franschhoek with no ETA/ETR, Resolution in progress

Frogfoot - Outage | CPT | Franschhoek Node | down
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Update
    UTC
    Update

    The service provider is still hauling in the cable. Progress has been delayed due to blocked pipes, with 200m remaining to complete the hauling

  • Identified
    UTC
    Identified

    Underground optic fiber cables were damaged 4.78km and 4.48km from Franschhoek towards Groot Drakenstein and Wemmershoek. Tech Marius is Onsite

  • Investigating
    UTC
    Investigating

    Currently there is an outage in Franschhoek with no ETA/ETR, Resolution in progress

Fault Resolution | Hardware Reboot | CPT | Caledon
  • Completed
    March 25, 2026 at 12:00 AMUTC
    Completed
    March 25, 2026 at 12:00 AMUTC
    Maintenance has completed successfully
  • In progress
    March 24, 2026 at 9:00 PMUTC
    In progress
    March 24, 2026 at 9:00 PMUTC
    Maintenance is now in progress
  • Planned
    March 24, 2026 at 9:00 PMUTC
    Planned
    March 24, 2026 at 9:00 PMUTC

    Engineers will reboot the NLD OTN equipment at Caledon to resolve a fault.

Metro | Migration Of Services | CPT | Acorn Creek
  • Completed
    March 24, 2026 at 1:00 AMUTC
    Completed
    March 24, 2026 at 1:00 AMUTC
    Maintenance has completed successfully
  • In progress
    March 23, 2026 at 9:00 PMUTC
    In progress
    March 23, 2026 at 9:00 PMUTC
    Maintenance is now in progress
  • Planned
    March 23, 2026 at 9:00 PMUTC
    Planned
    March 23, 2026 at 9:00 PMUTC

    Engineers will be optimizing our Acorn Creek POP by migrating services away from double tagging to single tagging on the OLT's as an ongoing project.

Mar 2026 to May 2026

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