adeptict - Notice history

Experiencing partially degraded performance

Notice history

Dec 2025

Frogfoot Maintenance | Network Optimisation | Backhaul Upgrade | CPT | Ladder 5 | 11 December 2025
  • Completed
    December 12, 2025 at 3:00 AM
    Completed
    December 12, 2025 at 3:00 AM
    Maintenance has completed successfully
  • In progress
    December 11, 2025 at 9:00 PM
    In progress
    December 11, 2025 at 9:00 PM
    Maintenance is now in progress
  • Planned
    December 11, 2025 at 9:00 PM
    Planned
    December 11, 2025 at 9:00 PM

    Engineers will repatch backhauls along with their configurations to new ports, The backhauls will be unpatched and patched into new ports. Only one backhaul will be attended to at a time.

Frogfoot Maintenance | ONT Firmware Upgrade | CPT/BFN | Phase 7 | 11 December 2025
  • Completed
    December 12, 2025 at 5:00 AM
    Completed
    December 12, 2025 at 5:00 AM
    Maintenance has completed successfully
  • In progress
    December 11, 2025 at 9:00 PM
    In progress
    December 11, 2025 at 9:00 PM
    Maintenance is now in progress
  • Planned
    December 11, 2025 at 9:00 PM
    Planned
    December 11, 2025 at 9:00 PM

    The engineers must upgrade the firmware on the ONTs in the CPT/BFN regions to a newer version to ensure standardisation across the network.

Frogfoot Maintenance | Network Optimization | Firmware Upgrade | National | Phase 18 | 11 December 2025
  • Completed
    December 12, 2025 at 3:00 AM
    Completed
    December 12, 2025 at 3:00 AM
    Maintenance has completed successfully
  • In progress
    December 11, 2025 at 9:00 PM
    In progress
    December 11, 2025 at 9:00 PM
    Maintenance is now in progress
  • Planned
    December 11, 2025 at 9:00 PM
    Planned
    December 11, 2025 at 9:00 PM

    The Core engineers must upgraded the firmware version on the core routers in Teraco Rondebosch. Customers will experience 30 - 40 minutes of downtime during the window.

Frogfoot Maintenance | Access | Network Optimization | Node Upgrade | CPT | Goldenacre | 10 December 2025
  • Completed
    December 11, 2025 at 3:00 AM
    Completed
    December 11, 2025 at 3:00 AM
    Maintenance has completed successfully
  • In progress
    December 10, 2025 at 9:00 PM
    In progress
    December 10, 2025 at 9:00 PM
    Maintenance is now in progress
  • Planned
    December 10, 2025 at 9:00 PM
    Planned
    December 10, 2025 at 9:00 PM

    Frogfoot engineers aim to upgrade equipment with a standardized configuration to facilitate the transition to a new network. 6 hours of impact expected.

Frogfoot Maintenance | Access | ONT Firmware Upgrade | CPT/JHB/ERM | Phase 6 | 10 December 2025
  • Completed
    December 11, 2025 at 5:00 AM
    Completed
    December 11, 2025 at 5:00 AM
    Maintenance has completed successfully
  • In progress
    December 10, 2025 at 9:00 PM
    In progress
    December 10, 2025 at 9:00 PM
    Maintenance is now in progress
  • Planned
    December 10, 2025 at 9:00 PM
    Planned
    December 10, 2025 at 9:00 PM

    The engineers must upgrade the firmware on the ONTs in the CPT/JHB/ERM regions to a newer version to ensure standardization across the network. Approximately 15 to 20 minutes of downtime will be required while the firmware upgrade is applied.

Nov 2025

Access | ONT Firmware Upgrade | CPT/DBN/BFN | Phase 2
  • Completed
    November 23, 2025 at 3:00 AM
    Completed
    November 23, 2025 at 3:00 AM
    Maintenance has completed successfully
  • In progress
    November 22, 2025 at 9:00 PM
    In progress
    November 22, 2025 at 9:00 PM
    Maintenance is now in progress
  • Planned
    November 22, 2025 at 9:00 PM
    Planned
    November 22, 2025 at 9:00 PM

    Provider: Frogfoot

    Maintenance Type: Standard
    Maintenance Start: 2025-11-22 23:00

    Maintenance End: 2025-11-23 05:00

    Maintenance Description: The hardware vendor has released a new firmware version that addresses bugs in the current version.

    Maintenance Impact: 6 hours of downtime

    Affected Area: CPT

Network Optimisation | Firmware Upgrade | National | Phase 15
  • Completed
    November 21, 2025 at 3:00 AM
    Completed
    November 21, 2025 at 3:00 AM
    Maintenance has completed successfully
  • In progress
    November 20, 2025 at 9:00 PM
    In progress
    November 20, 2025 at 9:00 PM
    Maintenance is now in progress
  • Planned
    November 20, 2025 at 9:00 PM
    Planned
    November 20, 2025 at 9:00 PM

    Provider: Frogfoot

    Maintenance Type: Standard
    Maintenance Start: 2025-11-20 23:00

    Maintenance End: 2025-11-21 05:00

    Maintenance Description: The Core engineers must upgrade the firmware version on the core routers in Teraco Isando.

Emergency | Hardware Reboot | CPT | Somerset
  • Completed
    November 21, 2025 at 3:00 AM
    Completed
    November 21, 2025 at 3:00 AM
    Maintenance has completed successfully
  • In progress
    November 20, 2025 at 9:00 PM
    In progress
    November 20, 2025 at 9:00 PM
    Maintenance is now in progress
  • Planned
    November 20, 2025 at 9:00 PM
    Planned
    November 20, 2025 at 9:00 PM

    Provider: Frogfoot

    Maintenance Type: Emergency - Planned
    Maintenance Start: 2025-11-20 23:00

    Maintenance End: 2025-11-21 05:00

    Maintenance Description: The supplier has advised our Core team, after investigating and multiple attempts to resolve the ongoing management error, that the switch has to be rebooted for the management to restore.

Network Optimisation | Firmware Upgrade | National | Phase 12
  • Completed
    November 19, 2025 at 3:00 AM
    Completed
    November 19, 2025 at 3:00 AM
    Maintenance has completed successfully
  • In progress
    November 18, 2025 at 9:00 PM
    In progress
    November 18, 2025 at 9:00 PM
    Maintenance is now in progress
  • Planned
    November 18, 2025 at 9:00 PM
    Planned
    November 18, 2025 at 9:00 PM

    Provider: Frogfoot

    Maintenance Type: Standard
    Maintenance Start: 2025-11-17 23:00

    Maintenance End: 2025-11-18 05:00

    Maintenance Description: The Core engineers must upgrade the firmware version on the core routers in Western Cape region, to version 24.4R2.

Core Network Optimisation Project | National | Phase 4
  • Completed
    November 18, 2025 at 4:00 AM
    Completed
    November 18, 2025 at 4:00 AM
    Maintenance has completed successfully
  • In progress
    November 17, 2025 at 9:00 PM
    In progress
    November 17, 2025 at 9:00 PM
    Maintenance is now in progress
  • Planned
    November 17, 2025 at 9:00 PM
    Planned
    November 17, 2025 at 9:00 PM

    Provider: Frogfoot

    Maintenance Type: Standard
    Maintenance Start: 2025-11-17 23:00

    Maintenance End: 2025-11-18 06:00

    Maintenance Description: The Core engineer will be upgrading the last few customers and Core interfaces to conform to the new standards.

    Affected:

Oct 2025

No notices reported this month

Oct 2025 to Dec 2025

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