adeptict - Notice history

All systems operational

Notice history

Nov 2025

Access | ONT Firmware Upgrade | CPT/DBN/BFN | Phase 2
Scheduled for November 22, 2025 at 9:00 PM – November 23, 2025 at 3:00 AM about 6 hours
  • Plannedsafojaskfaokf
    November 22, 2025 at 9:00 PM
    Planned
    November 22, 2025 at 9:00 PM

    Provider: Frogfoot

    Maintenance Type: Standard
    Maintenance Start: 2025-11-22 23:00

    Maintenance End: 2025-11-23 05:00

    Maintenance Description: The hardware vendor has released a new firmware version that addresses bugs in the current version.

    Maintenance Impact: 6 hours of downtime

    Affected Area: CPT

Network Optimisation | Firmware Upgrade | National | Phase 15
Scheduled for November 20, 2025 at 9:00 PM – November 21, 2025 at 3:00 AM about 6 hours
  • Plannedsafojaskfaokf
    November 20, 2025 at 9:00 PM
    Planned
    November 20, 2025 at 9:00 PM

    Provider: Frogfoot

    Maintenance Type: Standard
    Maintenance Start: 2025-11-20 23:00

    Maintenance End: 2025-11-21 05:00

    Maintenance Description: The Core engineers must upgrade the firmware version on the core routers in Teraco Isando.

Core Network Optimisation Project | National | Phase 4
Scheduled for November 17, 2025 at 9:00 PM – November 18, 2025 at 4:00 AM about 7 hours
  • Plannedsafojaskfaokf
    November 17, 2025 at 9:00 PM
    Planned
    November 17, 2025 at 9:00 PM

    Provider: Frogfoot

    Maintenance Type: Standard
    Maintenance Start: 2025-11-17 23:00

    Maintenance End: 2025-11-18 06:00

    Maintenance Description: The Core engineer will be upgrading the last few customers and Core interfaces to conform to the new standards.

    Affected:

Maintenance | Power Hardware Installation | CPT | Le Perla
Scheduled for November 17, 2025 at 5:30 AM – 5:00 PM about 12 hours
  • Plannedsafojaskfaokf
    November 17, 2025 at 5:30 AM
    Planned
    November 17, 2025 at 5:30 AM

    Provider: Frogfoot

    Maintenance Type: Standard
    Maintenance Start: 2025-11-17 07:30

    Maintenance End: 2025-11-17 19:00

    Maintenance Description: The maintenance team must install a wall-mounted back-up power supply at the node, to mitigate downtime should there be a disruption on the main power supply.

Admins may be unable to remove and view the latest status changes of migration batches in Exchange Online
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    Admins may be unable to remove and view the latest status changes of migration batches in Exchange Online

Oct 2025

No notices reported this month

Sep 2025

Frogfoot - FRG9306472
  • Completedsafojaskfaokf
    September 18, 2025 at 12:00 AM
    Completed
    September 18, 2025 at 12:00 AM
    Maintenance has completed successfully
  • In progresssafojaskfaokf
    September 17, 2025 at 9:00 PM
    In progress
    September 17, 2025 at 9:00 PM
    Maintenance is now in progress
  • Plannedsafojaskfaokf
    September 17, 2025 at 9:00 PM
    Planned
    September 17, 2025 at 9:00 PM

    FNO Frogfoot is planning a change on 17 September 2025 from 23:00 to 18 September 2025 02:00.

    Maintenance Type: Standard

    Maintenance Description: Core technicians will apply an optimised configuration to the equipment

    Impact: Non-service impacting

Octotel Maintenance Notice
  • Completedsafojaskfaokf
    September 12, 2025 at 12:00 AM
    Completed
    September 12, 2025 at 12:00 AM
    Maintenance has completed successfully
  • In progresssafojaskfaokf
    September 11, 2025 at 9:00 PM
    In progress
    September 11, 2025 at 9:00 PM
    Maintenance is now in progress
  • Plannedsafojaskfaokf
    September 11, 2025 at 9:00 PM
    Planned
    September 11, 2025 at 9:00 PM

    Provider: Octotel

    Maintenance Type: Things
    Maintenance Start: 11 September 2025 23:00

    Maintenance End: 12 September 2025 02:00

    Maintenance Description: Work being done

Adept Incident
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    Title: Some issue

    Affected: London

    ETA: 2 hours

Test - Frogfoot FTTH Issue
  • Resolved
    Resolved

    False positive

  • Investigating
    Investigating
    We are currently investigating this incident.
Outage | CPT | Gbayeast | OLT 2 | Down
  • Resolved
    Resolved
    This incident has been resolved.
  • Update
    Update

    Logged to T3 for further investigation

    Fault escalated to our Maintenance team as per T3’s instruction. Awaiting technician’s ETA

  • Identified
    Identified

    Frogfoot FTTH outage for Gordonsbay East customers

Sep 2025 to Nov 2025

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