adeptict - Notice history

Mimecast → South African Grid experiencing degraded performance

99.97% uptime
100.0% uptime

Mimecast → South African Grid - Degraded performance

Mimecast → Email Security, Cloud Integrated - Operational

Notice history

View current status

Nov 2025

NOV22
Access | ONT Firmware Upgrade | CPT/DBN/BFN | Phase 2
CompletedMaintenance6 hours
  • CompletedNovember 23, 2025 at 3:00 AMUTC
    Maintenance has completed successfully
  • In progressNovember 22, 2025 at 9:00 PMUTC
    Maintenance is now in progress
  • PlannedNovember 22, 2025 at 9:00 PMUTC

    Provider: Frogfoot

    Maintenance Type: Standard
    Maintenance Start: 2025-11-22 23:00

    Maintenance End: 2025-11-23 05:00

    Maintenance Description: The hardware vendor has released a new firmware version that addresses bugs in the current version.

    Maintenance Impact: 6 hours of downtime

    Affected Area: CPT

NOV20
Network Optimisation | Firmware Upgrade | National | Phase 15
CompletedMaintenance6 hours
  • CompletedNovember 21, 2025 at 3:00 AMUTC
    Maintenance has completed successfully
  • In progressNovember 20, 2025 at 9:00 PMUTC
    Maintenance is now in progress
  • PlannedNovember 20, 2025 at 9:00 PMUTC

    Provider: Frogfoot

    Maintenance Type: Standard
    Maintenance Start: 2025-11-20 23:00

    Maintenance End: 2025-11-21 05:00

    Maintenance Description: The Core engineers must upgrade the firmware version on the core routers in Teraco Isando.

NOV20
Emergency | Hardware Reboot | CPT | Somerset
CompletedMaintenance6 hours
  • CompletedNovember 21, 2025 at 3:00 AMUTC
    Maintenance has completed successfully
  • In progressNovember 20, 2025 at 9:00 PMUTC
    Maintenance is now in progress
  • PlannedNovember 20, 2025 at 9:00 PMUTC

    Provider: Frogfoot

    Maintenance Type: Emergency - Planned
    Maintenance Start: 2025-11-20 23:00

    Maintenance End: 2025-11-21 05:00

    Maintenance Description: The supplier has advised our Core team, after investigating and multiple attempts to resolve the ongoing management error, that the switch has to be rebooted for the management to restore.

NOV18
Network Optimisation | Firmware Upgrade | National | Phase 12
CompletedMaintenance6 hours
  • CompletedNovember 19, 2025 at 3:00 AMUTC
    Maintenance has completed successfully
  • In progressNovember 18, 2025 at 9:00 PMUTC
    Maintenance is now in progress
  • PlannedNovember 18, 2025 at 9:00 PMUTC

    Provider: Frogfoot

    Maintenance Type: Standard
    Maintenance Start: 2025-11-17 23:00

    Maintenance End: 2025-11-18 05:00

    Maintenance Description: The Core engineers must upgrade the firmware version on the core routers in Western Cape region, to version 24.4R2.

NOV17
Core Network Optimisation Project | National | Phase 4
CompletedMaintenance7 hours
  • CompletedNovember 18, 2025 at 4:00 AMUTC
    Maintenance has completed successfully
  • In progressNovember 17, 2025 at 9:00 PMUTC
    Maintenance is now in progress
  • PlannedNovember 17, 2025 at 9:00 PMUTC

    Provider: Frogfoot

    Maintenance Type: Standard
    Maintenance Start: 2025-11-17 23:00

    Maintenance End: 2025-11-18 06:00

    Maintenance Description: The Core engineer will be upgrading the last few customers and Core interfaces to conform to the new standards.

    Affected:

Oct 2025

No notices reported this month

Sep 2025

SEP17
Frogfoot - FRG9306472
CompletedMaintenance3 hours
  • CompletedSeptember 18, 2025 at 12:00 AMUTC
    Maintenance has completed successfully
  • In progressSeptember 17, 2025 at 9:00 PMUTC
    Maintenance is now in progress
  • PlannedSeptember 17, 2025 at 9:00 PMUTC

    FNO Frogfoot is planning a change on 17 September 2025 from 23:00 to 18 September 2025 02:00.

    Maintenance Type: Standard

    Maintenance Description: Core technicians will apply an optimised configuration to the equipment

    Impact: Non-service impacting

SEP11
Octotel Maintenance Notice
CompletedMaintenance3 hours
  • CompletedSeptember 12, 2025 at 12:00 AMUTC
    Maintenance has completed successfully
  • In progressSeptember 11, 2025 at 9:00 PMUTC
    Maintenance is now in progress
  • PlannedSeptember 11, 2025 at 9:00 PMUTC

    Provider: Octotel

    Maintenance Type: Things
    Maintenance Start: 11 September 2025 23:00

    Maintenance End: 12 September 2025 02:00

    Maintenance Description: Work being done

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