adeptict - Notice history

Mimecast → South African Grid experiencing degraded performance

100.0% uptime
100.0% uptime

Mimecast → South African Grid - Degraded performance

Mimecast → Email Security, Cloud Integrated - Operational

Notice history

View current status

May 2026

MAY14
Frogfoot | Metro | Migration Of Services | CPT | Darling | Caledon
CompletedMaintenance2 hours
  • CompletedMay 14, 2026 at 11:00 PMUTC
    Maintenance has completed successfully
  • In progressMay 14, 2026 at 9:00 PMUTC
    Maintenance is now in progress
  • PlannedMay 14, 2026 at 9:00 PMUTC

    We are planning for a scheduled maintenance during that time. Engineers will optimize the Darling and Caledon POP by migrating OLT services from double tagging to single tagging.

MAY7
Frogfoot | Metro | Migration Of Services | CPT | Yzerfontein, Mooikloof
CompletedMaintenance3 hours
  • CompletedMay 08, 2026 at 12:00 AMUTC
    Maintenance has completed successfully
  • In progressMay 07, 2026 at 9:00 PMUTC
    Maintenance is now in progress
  • PlannedMay 07, 2026 at 9:00 PMUTC

    We are planning for a scheduled maintenance during that time. Engineers will be optimising our Yzerfontein, Mooikloof POP by migrating services away from double tagging to single tagging on the OLTs as an ongoing project

MAY7
Openserve | To cut over optic cable due to road construction at Nylstroom
CompletedMaintenance8 hours
  • CompletedMay 08, 2026 at 12:00 AMUTC
    Maintenance has completed successfully
  • In progressMay 07, 2026 at 4:00 PMUTC
    Maintenance is now in progress
  • PlannedMay 07, 2026 at 4:00 PMUTC

    Planned Maintenance - To cut over optic cable due to road construction at Nylstroom. +/- 8 hour break time of break: 2026/04/07 18:00:00. Day ref Safety precautions to be observed on the construction site

MAY5
Frogfoot | Core | Network Optimization | CPT | National
CompletedMaintenance4 hours
  • CompletedMay 06, 2026 at 1:00 AMUTC
    Maintenance has completed successfully
  • In progressMay 05, 2026 at 9:00 PMUTC
    Maintenance is now in progress
  • PlannedMay 05, 2026 at 9:00 PMUTC

    We are planning for a scheduled maintenance during that time. Core will be implementing and testing CFM on parts of the CPT network in order to establish testing parameters and prove and set baselines for convergence times during network failure conditions

MAY4
Initial Planned Maintenance Notification Adept Internet (Pietersen Jjc) : our ref AE 788942 and NNM_G 2026/1398649
CompletedMaintenance6 hours
  • CompletedMay 05, 2026 at 4:00 AMUTC
    Maintenance has completed successfully
  • In progressMay 04, 2026 at 10:00 PMUTC
    Maintenance is now in progress
  • PlannedMay 04, 2026 at 10:00 PMUTC

    Metro Ethernet fibre migration at Germiston Transmission. 6 hours break

Apr 2026

APR30
Emergency | Maintenance | Infrastructure Damage | Stellenbosch
CompletedMaintenance6 hours
  • CompletedApril 30, 2026 at 5:00 PMUTC
    Maintenance has completed successfully
  • In progressApril 30, 2026 at 11:00 AMUTC
    Maintenance is now in progress
  • PlannedApril 30, 2026 at 11:00 AMUTC

    Frogfoot maintenance will re-route the lead point cable as per MDU request. MDU has communicated this change with end customers.

APR23
Openserve | Emergency Planned Maintenance
CompletedMaintenance6 hours
  • CompletedApril 24, 2026 at 5:00 AMUTC
    Maintenance has completed successfully
  • In progressApril 23, 2026 at 11:00 PMUTC
    Maintenance is now in progress
  • PlannedApril 23, 2026 at 11:00 PMUTC

    We are planning for a scheduled maintenance during that time. Planned Maintenance - Deload of congestion on BNG's at National Network Management Centre

APR22
Frogfoot - Planned Maintenance
CompletedMaintenance6 hours
  • CompletedApril 23, 2026 at 3:00 AMUTC
    Maintenance has completed successfully
  • In progressApril 22, 2026 at 9:00 PMUTC
    Maintenance is now in progress
  • PlannedApril 22, 2026 at 9:00 PMUTC

    We are planning for a scheduled maintenance during this time. Engineers need to upgrade the firmware on the switch to improve stability and performance

APR20
Metro | Migration Of Services | CPT | Franschhoek
CompletedMaintenance6 hours
  • CompletedApril 21, 2026 at 3:00 AMUTC
    Maintenance has completed successfully
  • In progressApril 20, 2026 at 9:00 PMUTC
    Maintenance is now in progress
  • PlannedApril 20, 2026 at 9:00 PMUTC

    Engineers will be optimizing our Franschhoek POP by migrating services away from double tagging to single tagging on the OLT's as an ongoing project.

APR18
Openserve Planned Maintenance - 19 April 2026 01:00
CompletedMaintenance6 hours
  • CompletedApril 19, 2026 at 5:00 AMUTC
    Maintenance has completed successfully
  • In progressApril 18, 2026 at 11:00 PMUTC
    Maintenance is now in progress
  • PlannedApril 18, 2026 at 11:00 PMUTC

    Planned Maintenance - To de-load congestion on BNG's at NNOC.

Mar 2026

MAR31
Africa Data Center Failover Test
CompletedMaintenance48 minutes
  • CompletedMarch 31, 2026 at 8:48 PMUTC

    Maintenance and failover testing have been completed successfully. All systems are functioning as expected.

  • In progressMarch 31, 2026 at 8:00 PMUTC
    Maintenance is now in progress
  • PlannedMarch 31, 2026 at 8:00 PMUTC

    This maintenance will involve testing redundancy between our Cape Town region POPs to ensure continued network resilience and service reliability.

    During this window, customers may experience intermittent connectivity as traffic is rerouted and failover mechanisms are tested.

    We will make every effort to minimize any disruption and complete the work as efficiently as possible.

    Please don’t hesitate to get in touch with us should you have any questions or concerns!

Openserve - Outage | CPT | Franschhoek Node | down
ResolvedPartial outage22 hours 7 minutes
  • ResolvedUTC
    This incident has been resolved.
  • UpdateUTC

    The service provider is still hauling in the cable. Progress has been delayed due to blocked pipes, with 200m remaining to complete the hauling

  • IdentifiedUTC

    Underground optic fiber cables were damaged 4.78km and 4.48km from Franschhoek towards Groot Drakenstein and Wemmershoek. Tech Marius is Onsite

  • InvestigatingUTC

    Currently there is an outage in Franschhoek with no ETA/ETR, Resolution in progress

Frogfoot - Outage | CPT | Franschhoek Node | down
ResolvedMajor outage23 hours 4 minutes
  • ResolvedUTC
    This incident has been resolved.
  • UpdateUTC

    The service provider is still hauling in the cable. Progress has been delayed due to blocked pipes, with 200m remaining to complete the hauling

  • IdentifiedUTC

    Underground optic fiber cables were damaged 4.78km and 4.48km from Franschhoek towards Groot Drakenstein and Wemmershoek. Tech Marius is Onsite

  • InvestigatingUTC

    Currently there is an outage in Franschhoek with no ETA/ETR, Resolution in progress

MAR24
Fault Resolution | Hardware Reboot | CPT | Caledon
CompletedMaintenance3 hours
  • CompletedMarch 25, 2026 at 12:00 AMUTC
    Maintenance has completed successfully
  • In progressMarch 24, 2026 at 9:00 PMUTC
    Maintenance is now in progress
  • PlannedMarch 24, 2026 at 9:00 PMUTC

    Engineers will reboot the NLD OTN equipment at Caledon to resolve a fault.

MAR23
Metro | Migration Of Services | CPT | Acorn Creek
CompletedMaintenance4 hours
  • CompletedMarch 24, 2026 at 1:00 AMUTC
    Maintenance has completed successfully
  • In progressMarch 23, 2026 at 9:00 PMUTC
    Maintenance is now in progress
  • PlannedMarch 23, 2026 at 9:00 PMUTC

    Engineers will be optimizing our Acorn Creek POP by migrating services away from double tagging to single tagging on the OLT's as an ongoing project.

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Mar 2026 to May 2026

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